Your First Appointment

Your first appointment is also called an intake. Please read below in order to learn more about this experience.

How do I schedule my intake?

Please call us at 219.464.5002, or come to our office, during our business hours (Monday – Friday, 8:00 a.m.-12:00 p.m. and 1:00 p.m. - 5:00 p.m., except holidays). No appointments are made online. We will gather some brief information from you, then schedule you with an available therapist for an intake for as soon as we can. We offer intake appointment times throughout our business hours, and we will schedule you according to our openings, in addition to your scheduling availability.

How long will I need to wait for this appointment?

We are committed to minimizing wait times as much as possible, and we acknowledge that waiting for your intake may be difficult. We find that we are typically able to schedule students to be seen within 5-7 business days. However, during our busiest times of each semester, it may take a little longer to be seen. This is due to the fact that during these periods, more students are requesting our services, as well as the fact that you may also be busier, thus having limited times to schedule. 

What should I expect during my intake?

When scheduling your intake, you will be asked to arrive 30 minutes early, in order complete paperwork on one of our computer workstations. This is necessary in order for you to provide information about yourself. You will then meet with your intake therapist in a private office, which generally lasts up to 50 minutes. You will be asked to describe the current concerns that have led you to come to us. Your intake therapist will also ask questions to obtain specific information about your overall well-being, as well as to better understand you. At the end of this appointment, your intake therapist will discuss with you the follow-up services recommended, if any, in order to best help you with your concerns.

What happens next?

If a follow-up is recommended, it might include receiving services from us. If those services involve counseling, then you will be assigned to one of our therapists, who may be different from your intake therapist. A follow-up recommendation might also include receiving services from another office on campus of within the local community. We make referrals to other offices and professionals when we believe that your needs will be better served by them, and also when we find that we do not have the services available that you deserve.