Experience/Skills: | Qualifications:
Required:
- Thorough understanding of instructional design methodology and instructional technology including but not limited to Blackboard, lecture capture software, video and web cameras, projectors, and document cameras.
- Experience using the various forms of distance collaboration tools, such as videoconferencing, desktop sharing, web conferencing, network and conferencing standards, video over IP, streaming technologies and the Internet.
- Demonstrated experience connecting pedagogical needs and supporting teaching and learning activities as they specifically related to classroom technologies.
- Bachelor's degree in technical field, audio/visual or instructional technology/design.
- Two years of related professional experience in education.
- Demonstrated experience managing multiple projects and working as part of a team.
- Demonstrated experience relating well to other people and communicating effectively.
- Demonstrated experience setting priorities and adapting quickly to new needs.
Preferred:
- Experience working with classroom technology in an educational setting.
- Bachelor's degree in Instructional Technology, Radio/Television or Media Arts/Production.
- Familiarity with audio and video capture and editing as well as videoconferencing technology and protocols.
Physical Context of the Job:
Mostly office and classroom environment. Requires extensive use of computers. Requires extensive contact with other people. Requires considerable on-campus travel, at all times of the year. May involve occasional contact with printer toner, cleaning agents, and similar hazardous materials normally found in an office or classroom environment. Involves frequent lifting and moving of equipment and furniture, including relocating electrical equipment. Involves hazard or electrical shock. |
Job Summary: | This position provides technical and pedagogical support for web conferencing and other distance learning and instructional technologies. Coordinate production during class sessions as well as pre/post production assistance. Troubleshoot software and hardware issues and assist with classroom technology issues. Facilitate videoconferences and instructional audio/video projects. Primary responsibility is to the College of Business. The person in this position may be called upon to provide direct advice or assistance to any student, faculty, or staff member up to and including the President.
Specific Duties:
- Existing Classroom Technology: Troubleshoot, repair or replace projectors, screens, carts, network connections, touch panels, document cameras, switching/control devices, etc.
- New Classroom Technology: Under the direction of the Director of ILS, work with vendors to install new classroom technology according to current specifications. Oversee installation.
- Instructional A/V: Setup equipment, capture and edit media as needed for instructional projects. Train student workers as needed.
- Videoconferencing: Setup equipment, establish and test connections for videoconferences. Troubleshoot problems with connection and/or equipment.
- Inventory: Establish and maintain an inventory of classroom technology equipment including purchase/installation date, maintenance and repairs. Establish and maintain an inventory of classroom technology replacement parts.
- Reporting: Track and report on prescribed metrics to the Director of ILS and the CIO, as needed.
- Monitoring: Implement and oversee classroom technology remote monitoring software system.
General Duties:
- Service orientation: Demonstrate commitment to serving the University community and supporting the mission of the University, putting the interests of the larger community ahead of departmental and personal professional interests.
- Quality of work: Demonstrate a commitment to excellence in all aspect of your work.
- Professional understanding and development: Know, understand, and be able to apply background information (both technical and nontechnical), procedures, and practices necessary to complete your assignments in smooth timely, and effective manner. Take the initiative for maintaining knowledge and skills required to meet changing needs of the position.
- Time management:Understand the need for establishing priorities, be able to determine the relative urgency and importance of competing demands on your time, and be effective in addressing matters in their order of importance and in a timely manner.
- Interpersonal relations and communications: Maintain cordial relations with, and be effective in coordinating and communicating with, superiors, peers, subordinates, members of the University Community, and others encountered in your duties.
- Teamwork:Willingly undertake assignments from your supervisor to further University objectives, whether or not included in your list of specific duties, including providing assistance to colleagues when they are overloaded. Be open to both giving and receiving constructive criticism.
- Professional activity: Maintain memberships in appropriate professional organizations, and attend appropriate training sessions, meetings, and conferences as determined in consultation with your supervisor.
- University life: If and as appropriate, and with the support of all concerned parties, involvement in the academic, extracurricular, and/or outreach program of the University is encouraged.
- Christian tradition: As stated in the letter of appointment, it is understood that you are sympathetic with the Christian intellectual tradition and know and support the general objective of the University as these are described in the University bulletin and official publications.
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