Information Technology consists of an administrative unit and five working groups: Instructional Technology Services, IT Support Services, Management Information Systems, Network and Telecommunications Services, and Systems Administration. Each group consists of a staff reporting to a director who reports to the Executive Director of Information Technology.

IT Administration

IT uses an orderly process for planning and reporting and makes strategic planning documents, goals and objectives, and other planning documents available to the university community. IT uses a number of forms for various requests related to computer allocation and purchase. The Executive Director reports to the Chief Information Officer.

• Mike Tucker, Executive Director of Information Technology
• Detra Becker, Administrative Assistant
• Karen Rice, Office Assistant
• Judie Wilusz, Purchasing Assistant

Instructional Technology Services

Instructional Technology Services (ITS) works to support the effective use of technology in instruction and classrooms. Instructional Technology Services will help assure that faculty members have the necessary resources and support to enhance and positively transform teaching and learning through the Instructional Design & Faculty Consulting Center.

• Jen Gregory, Director of Instructional Technology Services
• Erik Kispert, Instructional Technology Specialist
• Brandon Morrison, Instructional Technology Specialist
• Jodie Reminder, Coordinator of Instructional Design and Faculty Consulting

IT Support Services

IT Support Services provides technical support for workstations and network connections in offices, classrooms, laboratories, residence hall rooms, library, and other public locations throughout the campus. All OneCard services including door access, vending and laundry services, stored value accounts such as Dining Dollars and Crusader Cash. Help Desk, Training and Client Services round out the support offered by this group.

• Mark DeMateo, Director of IT Support Services
• Ben Acheff, Technical Support Specialist
• Pilar Domer, Training Specialist
• Woody Dresden, OneCard Specialist
• Becky Klein, Manager of Client Services
• Paul Lapsansky, Manager of Technical Support Services
• Christopher Mojica, Classroom Technology Specialist
• Joanne Pesavento, Manager OneCard Office
• Al Poracky, Help Desk Specialist
• Matt Smith, Technical Support Specialist

Management Information Systems

The Management Information Systems unit supports administrative information processing for all University offices.

• Mike Heinold, Director of Management Information Systems
• John Bowker, Coordinator of Management Information Systems
• Mike Karr, Programmer/Analyst
• Janet Lockridge, Programmer Analyst
• Barbara Rauen, Senior Programmer/Analyst

Network and Telecommunications Services

Network and Telecommunication Services installs, configures and supports the campus voice, data and video network infrastructure; campus network security; telecommunications systems including voicemail and mobile service; and cable TV.

• Bob Konicke, Director of Network and Telecommunications Services
• Justin Hunt, Telecommunications Technician
• Jason Kellerman, Network Administrator
• Mike Schwinn, Technical Support Project Coordinator

Systems Administration

Systems Administration installs, configures and supports all central Novell, UNIX and Windows servers; including email, file storage, and network printing.

• Dave Sierkowski, Director of Systems Administration
• Jim Crowley, Temporary Programmer/Analyst
• Matt Hernes, Systems Administrator II
• Kevin Ledbetter, Systems Administrator I
• Richard Orelup, Programmer/Analyst
• Rachel Rivera, Systems Programmer/Analyst
• Matthew Sweet, Systems Administrator I