Personal Google Account Conflicts

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An update to your account is required

Faculty and staff who had used their email address previously for a public domain Google account will receive a message that an update to your account is required.

This message is a result of using your address for a personal account prior to the process of campus moving to the Google Apps for Education platform. Google policy requires that you move the information into the organizational account or supply another email address to use for your personal account.

At this time, faculty and staff will want to select the option to provide another email address to use for their account (the second option as illustrated in the screenshot below).

An update to your account is required

If you select the option to use the organizational account at this time, you will lose access to your Google documents until your department migrates sometime next semester. All of the accounts for faculty / staff are in a suspended state and do not allow logins at this time as we are still finalizing the updated migration process that will be used for faculty and staff.

The organizational accounts need to be suspended currently, otherwise faculty / staff would risk problems receiving all of their email in a situation with both Google and GroupWise trying to use the same address.

If you have any problems with setting up the personal account with another address please contact the IT Help Desk for assistance.