Need Help With

We hope that you won't encounter any problems when trying to access the Online Training Library®, but we know that sometimes problems happen. Here are some ways to get help so that you can get back to your course quickly.

Getting To

If you have trouble connecting to, make sure that you are clicking the links on this website or in the brown "Fast Finder" section of the "Faculty & Staff resources" webpage. The correct URL to use is:

Clicking the link (whether on-campus or off-) will direct you to a brown Valpo login page. Once you successfully login with your ValpoNet username and password, you'll be redirected to the site. (For more information, see the "How to Login" link at the left.)

For help in getting to the site, you can contact the IT Help Desk on the web at, via email at, or via phone at 219.464.5678.

Problems On the Site

For any problems experienced on the website, you can click the "support" link at the top of any page. This will help you access their support FAQ page at You can also reach their technical support via email at or via phone at 888.335.9632, x642.