We hope that you won't encounter any problems when trying to access the lynda.com Online Training Library®, but we know that sometimes problems happen. Here are some ways to get help so that you can get back to your course quickly.
If you have trouble connecting to lynda.com, make sure that you are clicking the links on this website or in the brown "Fast Finder" section of the "Faculty & Staff resources" webpage. The correct URL (as of August 2012) to use is:
Clicking the link (whether on-campus or off-) will direct you to a brown Valpo login page. Once you successfully login with your ValpoNet username and password, you'll be redirected to the lynda.com site. (For more information, see the "How to Login" link at the left.)
For any problems experienced on the lynda.com website, you can click the "support" link at the top of any lynda.com page. This will help you access their support FAQ page at lynda.com/support/faq.aspx. You can also reach their technical support via email at firstname.lastname@example.org or via phone at 888.335.9632, x642.