IT has received numerous reports about a phishing scam arriving in email inboxes on campus. These messages are not from Valpo IT, and are not coming from a valpo.edu address. The message contains a reference to "upgrading to a new email version" and tries to scare you into believing that a virus has been detected that may cause you to lose your address book contacts. DO NOT click the link in the message. DO NOT provide information about your valpo.edu account.
If you have unintentionally provided your login information as the result of this type of message, change your ValpoNet password immediately. Login to the Account Management System and select the "Change Password" option.
Always alert the IT Help Desk (webhelpdesk.valpo.edu, email@example.com, 219.464.5986) if you receive a message and are unsure of its validity. Valpo IT staff will NEVER ask for your account information or ask you to verify your account in this manner.
For more information about phishing and how to protect yourself, see this OnGuardOnline.gov webpage.
The following is example text of this phishing scam:
From: IT Helpdesk <firstname.lastname@example.org> <email@example.com>
Date: Fri, Apr 5, 2013 at 2:56 PM
Subject: Important! 2013 Webmail Upgrade to Prevent Email Account Deletion
Dear Edu Webmail User,
This message is from IT Help Desk to all our email Users. We are
upgrading to a new email version to help increase the storage megabyte
and are therefore deleting all unused email account as a result of the
non-existence of users as well as updating our university directory
Also be informed of the serious technical difficulty at hand. Our
Webmail Database that records your webmail data and profile has just
been contrasted by a serious circulating internet virus which may make
you lose your contacts. As a result we are upgrading to a new email
version to help increase the storage megabyte and are therefore
deleting all unused email account as a result of the non-existence of
To confirm the your account is currently in use and to integrate the
recent maintenance carried out in e-mail system and also help in
resetting your space in our database and erase the virus circulating
our webmail. Reply back with the information as required below;
Warning! Webmail owner that refuses to update their account by
providing the requested details above after reading this mail will
loose his / her account permanently.
Account Alert Code: X3XX00178SU
Thank you for using our Webmail
IT Help Desk
Computing & Communications
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