Frequently asked questions from users of Lyris.

• What is Lyris?
• Requesting Access
• Logging In
• Changing Password

What is Lyris?

Lyris is used for mass emailing and email addresses are usually obtained from a Datatel Query. The query is downloaded into Excel; however, it must be saved as a CSV file to bring into Lyris.

The file must (1) have only the field names that exist in Lyris and (2) have no blank cells.

• Lyris web site
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Requesting Access

1. User must first request Lyris access from Admissions. They own the software.
2. Designated person from Admissions then requests account for user via HEAT ticket.
3. HEAT ticket gets assigned to Unix Admin Team

• Lyris web site
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Logging In

After being approved for a Lyris Manager account, users will login to http://lyris.valpo.edu/ using their full name alias (John.Smith@valpo.edu) and Lyris password.

• Lyris web site
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Changing Password

1. Click on the utilities tab.
2. Then click on members.
3. Click on your e-mail address.
4. There should be 5 tabs that show up.
5. Click on the Settings tab.
6. Change your password to whatever you would like.
7. Click Save

• Lyris web site
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