IT uses a tracking system, called ITicket, that helps us in managing service requests. This self-service portal makes it easy for you to submit ITickets, find information on your existing ITickets, and access a host of information in our knowledge base. ITicket is synchronized with your ValpoNet username and password for easy login.

If you experience difficulties using the ITicket system, please contact us via email to or phone 219.464.5678.

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