What is IT?
The Office of Information Technology is here to help you achieve your academic goals through the effective use of technology.

Where is IT?
The IT Help Desk is your first point of contact for any technology related issues or questions you may have. The IT Help Desk is open 7 days a week and is located on the first floor of the Christopher Center across from Grinders Café. You can also call them at 219.464.5678 or email them at helpdesk@valpo.edu.

Do I really need IT?
It is not necessary to bring your own computer or printer to campus. Approximately 90% of students do bring their own personal computers with them, but the university has a 4.6:1 student-to-computer ratio. With computer labs and network laser printers in the union, library, academic buildings, and residence halls, it is easy to find an available computer or printer to use.
If you are bringing your own equipment to campus, you will want to review the following: valpo.edu/it/help/computer-specifications/.

How do I access IT?
During FOCUS you will receive your ValpoNet login information. For security purposes, you will be required to change and synchronize your password. At first, your password will be your ID number (found on the front of your OneCard ID) but you can change your password anytime through the Account Management System at apps.valpo.edu/ams. For additional assistance, please contact the IT Help Desk.

What do I use IT for?
Your ValpoNet login information is used to connect to the wireless network, access your Gmail@Valpo account, put money on your meal plan, register for classes or check your grades at https://datavu.valpo.edu, complete online course work at https://blackboard.valpo.edu, store files on our network servers, and much more.

Is IT in my room?
Every residence hall room is provided with a high speed network port for each bed, a telephone, local telephone service, voicemail capability and cable television service. Wireless internet coverage is available in the residence halls, but for the fastest and most reliable network connection, make sure to bring your Ethernet network cable so you can plug right in.
Making a long distance call from the phone in your room will require a calling card.

What can I do with IT?
Valparaiso University computing and information technology resources are to be used appropriately and in a manner consistent with the instructional, research, and administrative objectives of the University. Please take a moment to review these guidelines at valpo.edu/it/policy/aup/.

What if IT breaks?
The IT Help Desk can assist with most challenges you may encounter on your personal computer, either Mac or PC. They can solve many different connectivity and software related problems, and can help you get connected with the right people if you are experiencing trouble with campus technology.

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