How Can I Get Help?

You can reach the IT Help Desk

• by phone at (219) 464-5678
• by email at IT. Helpdesk@valpo.edu
• in person at the Christopher Center for Library and Information Resources (CCLIR).  The Help Desk is located on the first floor between the main computer cluster and Grinders coffee shop.
• by fax at (219) 464-5056
• on-line via the online service center and the HEAT Self Service system.
  

Hours

Regular IT Help Desk summer hours:

Sunday: 2-10pm
Monday: 8am-10pm
Tuesday: 8am-10pm
Wednesday: 8am-10pm
Thursday: 8am-10pm
Friday: 8am-5pm
Saturday: closed

Closed July 4th 

Hours may not apply during semester breaks, holidays, or semester interims.  Variations on hours are available on the Help Desk phone tree: 464-5678, option 1.

Before you call, email or visit the Help Desk, check the FAQ's on the left.