In an email to me at Jen.Gregory@valpo.edu, please rank the rotations by title with 1st choice, 2nd, 3rd, etc.  Please send your email to me no later than July 31st.   If your email address does not contain your name, please also include your name in the body of the email.

Help Desk

The Help Desk rotation of the IT Fellows program gives freshmen a first-hand experience working at the IT Help Desk. The Help Desk serves as an informational and referral resource for the VU campus community (faculty, staff, students, alumni, and others) as technical problems arise, and provides a first line of support for a variety of software, account, and equipment issues. As IT Fellows, students will work with members of the campus community and assist them in resolving technical issues while logging all interactions in the IT request tracking system, HEAT. Additionally, students will develop professionalism through communication, customer service and troubleshooting skills.

IDFC (Instructional Design and Faculty Consulting)

The IDFC rotation of the IT Fellows program exposes students to the art of working with faculty to improve instructional design through the use of technology. The IDFC staff consults with faculty members to answer simple questions or to take a project from an idea to its long-term implementation. As IT Fellows, students will learn the ADDIE model, a process instructional designers use to systematically complete projects, and apply the ADDIE model to finish a simple instructional design project with a team. Additionally, students will be given opportunities to develop problem-solving skills and a customer-oriented attitude.

Networking

The Networking rotation of the IT Fellows program exposes freshmen students to concepts and applications of interconnecting devices so that data can be shared. The Networking staff works to keep all the components of the campus network infrastructure functioning, expands the current infrastructure, and refines current applications to improve networking capabilities. As IT Fellows, students will get a look at how a network is structured, the components that make up the network, and how all these parts work together.  Core areas of instructional will be Cisco switches, wireless access points, infrastructure planning, network protocols, network virtualization, and Clean Access. Additionally, students will be given opportunities to develop problem-solving and critical-thinking skills.

Programming

The Programming rotation of the IT Fellows program provides freshmen students with the tools and references necessary to learn and master programming. The Programming staff works behind the scenes of the University's most important applications to make sure things run smoothly. As IT Fellows, students will work with an experienced programmer as they complete training labs on programming, discuss lab examples and alternatives, and research outside examples. Additionally, students will present a final project that demonstrates the concepts learned in the training and labs.

Tech Support (Hardware/Software)

The Tech Support rotation of the IT Fellows program exposes freshmen students to various campus technologies and the work involved in maintaining campus technology equipment. The Tech Support staff offers service to the campus for desktop software installation, software troubleshooting, hardware troubleshooting, equipment upgrades/replacements, lab and classroom support, student network connectivity troubleshooting, and wireless access troubleshooting. As IT Fellows, students will get hands-on experience with technology and a general overview of how to support technology.

Video

The Video rotation of the IT Fellows program exposes freshmen students to the creation of original campus videos. The Video staff works as a part of Web Services to create video productions and integrate video elements into the University’s website. As IT Fellows, students will work hands-on to plan, shoot, and edit a video production. Additionally, students will be given opportunities to develop teamwork and creativity through technology.

Web

The Web rotation of the IT Fellows program exposes freshmen students to art of web design. The Web Services staff works on creating and maintaining the University’s website. As IT Fellows, students learn some of the basics of web design and, using inquiry-based learning, students will create their own group website. Additionally, students will be given opportunities to develop teamwork and creativity through technology.