IT manages the replacement and upgrade process for all laptop and desktop computers owned by the university. We replace existing faculty and staff office computers on the basis of need as related to computer performance. Computers will be monitored through ITickets to ensure that they continue to support the unique work applications of our users.
New faculty and staff will receive equipment based on need. Additional faculty and staff computers (beyond the original IT-issued workstation) and general department machines are the responsibility of the department.
For additional equipment including computers that are not replacing old ones, or for special features on replacement equipment, contact the Help Desk to place a request. If you have questions regarding equipment replacement, please contact Paul Lapsansky, Director of Technical Support Services.