- TELECOMMUNICATIONS SERVICES
The campus telephone system consists of a Nortel Networks Meridian 1 Option 81C Enterprise Communications System with a CallPilot messaging platform for voicemail service. An enhanced 911 (E-911) system is used to route emergency calls.
Telephone System
Telephone sets are provided in offices and residence hall rooms. Phones and call boxes for courtesy and emergency calls are located in various public building areas and outdoor locations throughout campus.
All telephones can call other 4 digit internal numbers. Most are setup to allow internal, local (7 digit) and toll-free long distance outbound calls. An outside line is reached by first dialing 8.
Accepting collect calls is expressly prohibited. Accepting a call will result in the individual's being charged for the call, along with a $5.00 call service charge.
Campus Emergencies
Emergency phone calls are answered by the VU police department. Dial 911 from any campus telephone set. The university's E-911 system provides both phone number and location information to the police dispatcher.
The university also has emergency call boxes at various outdoor locations around campus. Please study the campus map for more information on the locations of these phones, which are activated simply by pressing the red call button.
It's very important to note that an emergency call made from a cell phone will be directed to a public safety answering point (E-911 center), not VUPD.
Long Distance
Domestic and international long distance service is provided to faculty and staff. These calls may only be made on phones which are programmed for the appropriate level of long distance use. All long distance calls are billed to the department.
Students may make long distance calls through the use of a calling card or personally-provided toll-free number.
Faculty and staff are strongly encouraged to use the State Universities Voice Network (SUVON) for making in-state long distance phone calls. Dial 3 (instead of 8), then dial 1, area code and phone number as with any long distance call. Some participating member institutions also allow calls to be routed through their network to outside local numbers. However, a SUVON call must either originate or terminate on the network to be considered an authorized use of the network.
For further help and an online directory, check the Indiana Higher Education Telecommunication System (IHETS) web site.
Departmental Cellular Phones
Cellular telephones can be purchased for departmental use. Please contact the IT Help Desk to request a consultation.
Two-way Videoconferencing
Two-way live video teleconferencing is possible using classroom or our mobile
Polycom videoconferencing unit. Contact the IT Help Desk to begin a service
request. Allow at minimum two weeks for planning of video-conferencing.