- FREQUENTLY ASKED QUESTIONS
LDAP:
LDAP is a single signon program where you will have one password for many other services. Your LDAP username and password are used to access Email (Groupwise), CourseVu, DataVu and Intranet (www.intra.valpo.edu). You must change this password every 180 days.
Changing the e-mail (LDAP) password
If you forget your email password or get locked out of your email or DataVU account, you will need to take your student ID and go to the Help Desk located in the lower level of the Christopher Center.
Law Network:
Your network password is used to log in to any kiosk or lab computer in the law school. This password does not expire, but can be changed at any time.
Changing the law school network password
After logging on to the network, press the Ctrl-Alt-Del sequence you use to login and then select the "Change Password" button on the screen. The computer will prompt you for your current password and then your new password. Make sure you retype your new password correctly in the verification line or it will reject your attempt at making the change.
My network account is locked
See Donna Patterson to unlock your network account.
E-mail
Novell GroupWise is Valpo’s email system for faculty, students and staff. GroupWise is a comprehensive collaborative software product offering e-mail, calendaring, instant messaging, and task, contact and document management. Students will access GroupWise only through WebAccess.
Electronic Signature Guidelines
Every e-mail you send should have an email "signature." This is text that is automatically attached to the bottom of your email message. It provides useful information to your correspondents. It can even provide some marketing information about our law school as well as information about you. Please create your Law School email signature with these guidelines in mind.
Forwarding Email
Valparaiso University e-mail accounts may be forwarded to another account through the Online Service Center, (www.valpo.edu/it/osc) however; this redirect only affects messages sent from outside of Valparaiso University’s GroupWise System. Messages sent from sources within GroupWise are not affected by this redirect, thus if you wish to have these messages forwarded you will need to create a Forwarding Rule in WebAccess.
Out of Office Reply
Groupwise offers the capability to set up an "Auto Reply" message for those who will not be checking email for any length of time. You will need to create an Out of Office Rule in WebAccess.
I forgot my password
Email (LDAP) password resets and unlocks are done by IT Help Desk located on the lower level of The Christopher Center. You must bring your student ID with you for verification.
Network password resets are done by Donna Patterson. You may stop by her office during normal business hours.
Antivirus software
Sophos is the current supported Antivirus software that protects University owned computers. It is also available for download for student computers, faculty/staff computers as long as you are affiliated with Valparaiso University. After downloading Sophos and installing it, the program will automatically run in the background.
Go to: http://www.valpo.edu/it/
Select Downloads
Log in with your email username and password
** Please note: If you are running Windows Vista, you must have Administrator rights to download and install Sophos.
Printing
Valpo Law uses a "pay for print" system in the student computer labs to help control excessive print waste. Each student begins each semester with 350 pages of paper credited to his or her network account. Obviously, each page printed deducts one page from the student's account. Students can check their print balances at any time by rolling the mouse pointer over the dollar sign that appears in the lower right corner of any of the computer lab PCs.
Students can purchase additional pages from either Jan Zoladz or Donna Patterson throughout the work week. Students must plan ahead if they think they may run out of paper and will need additional sheets credited to their accounts over the weekend.
Each page costs $0.05. Valpo Law prefers if students purchase paper in increments of at least $5.00, but will take less if the situation demands. Any amount left in a student's account will carry over into the next academic year. So, if a student only uses 200 pages of the allotted 700 for a particular year, she will start the next year with 850 sheets in her account.
Since the print balance is directly connected to the students' network accounts, it is very important that each student logout of the computer when he or she is finished working
Students may also set up their laptops to print to the wireless printers. Instructions for setting up your laptop to the wireless printers are located in the lab/kiosk areas. Please note that pages printed wirelessly are also deducted from your print count.
Getting my laptop on the wireless (Valpolawnet)
After 1L’s attend Technology Orientation, they will be instructed to sign up for an appointment to have their laptop put on the wireless network during the first week of classes.
Any other law student who needs to put their laptop on the wireless network needs to see Donna Patterson.
Any law student who uses their laptop at the Christopher Center will need to download Cisco CleanAccess Agent and connect via Valpo wireless. If you need Valpo wireless assistance while you are at the Christopher Center, please go to the Help Desk located on the lower level.
I have a technology question
Any questions you might have regarding technology can be directed to
Donna Patterson, Associate Director of Technology. Her office is located on the second floor of the library by the spiral staircase. You may also email her, donna.patterson@valpo.eduor call, 465-7843.
Online Exams
In order to use the ExamSoftsoftware to take your exam(s) online, you must already have a laptop, an enabled wireless card, and have your laptop on the VU Law wireless network. Your laptop must be running some version of Windows in order to load and run the ExamSoft system. You will not be allowed to use a University-owned computer to take your exam(s) online!
Mac Users: Your laptop must have Boot Camp and a full version of Windows installed to be able to take online exams.
If you meet the above conditions, then you will need to come to one of the informational seminars offered by Karen Koelemeyer, our resident ExamSoft administrator. Near the end of each semester, you will need to inform the Registrar's office of which exams you would like to take online. After that, there will be sign-up sheets at Mrs. Koelemeyer's desk that you will need to fill out. After attending one of the training sessions, you will need to install the ExamSoft software on your laptop and then take the practice exam. All of these details are covered in depth at the training sessions.
You must attend one of the sessions and take the ExamSoft practice exam before you will be able to take your real exam online!
Undergraduate computer facilities
In order to use any of the computers on the undergraduate side of campus, you will need to use your Novell/NDS login. All law students have an NDS account, even though they are only used on the other side of campus. Login information is as follows:
.username.first letter of last name.stu.vu
for John Doe it would be ".jdoe.d.stu.vu"Network drive space
Every student has a portion of the network server for saving their files. We strongly recommend that students save their documentation to this space. Saving to the network requires that a student be logged in to any lab/kiosk machine. You may either work from the lab pc and save your work to your secure space, or transfer your files from your USB key to your network space.
Reserving AV technology and/or classroom technology assistance
Projectors are available for students to reserve if they have a presentation scheduled in any of the seminar rooms. Assistance in utilizing the classroom technology for meetings or presentations is also available. Please contact Donna Patterson at least 72 hours before your scheduled presentation to reserve a projector or request assistance.
Blackboard
Blackboard is the School of Law Online Course software. Use your email(LDAP) username and password to log in to Blackboard. Only the courses faculty members have activated will be seen.
DataVU
Use DataVU to view confirm registration, view grades, and many other academic …..
There is something wrong with my laptop
Valpo Law has arranged a special discounted repair fee with Bucher Technologies for all law student laptops (or desktops). They are located on the north side of town, just off Calumet at 402 Wall St. Their telephone number is 465-4500.
Obviously, the preferred route is to have your computer repaired under a warranty contract with your computer vendor or retailer. However, this is not always feasible. Other vendors can repair your laptop as well, including Chester's Technology, Inc.as well the usual outlets like BestBuy and Circuit City. Most will only service equipment that is out of warranty with the OEM.
Should your laptop need repair, under warranty, and you purchased it through an electronics/appliance store such as Best Buy, Fretter, Circuit City, etc., make sure you back up all of your files prior to having it serviced. Those companies have a notorious habit of formatting hard disks to "see if it fixes the problem" before they send it back to the manufacturer for repair service. Obviously, the same holds true for any OEM like Gateway, Dell, Compaq, IBM, etc.