Facilities Management : Valparaiso University

A Message from the Executive Director...

Welcome to the Valparaiso University Facilities Management website. We hope this site will help you better understand our services and manner of operation.

Facilities Management Vision Statement

“We plan, develop, and maintain the physical environment of Valparaiso University, within the limits of our resources and guidelines established by University governance, to support the goals of the University community within its facilities and surroundings, recognizing compliance issues, priorities, and the stewardship function of its facilities, grounds, utilities and personnel.”

Facilities Management will participate with others in evolving University standards, programs, and plans when given the opportunity by representing our department and industry.

Facilities Management Commitments

Hire and retain competent personnel:

People are the assets that move ideas to action.
People should be empowered to think and act like professionals.
Through professional development and structured advancement opportunities retain and develop specific job skills.
Through appropriate training and leadership establish and maintain a safe working environment.
Treat all people with dignity, courtesy, and respect in accordance with Christian values.
Seek to build the self-confidence of all Facilities Management (FM) personnel.
Maintain constructive relationships at every level internal to FM, internal to the University, and to our external contacts.
Lead by example.
Measure FM employee satisfaction no less than annually.

Provide services to the campus community within available resources:

Constantly seek creative and innovative solutions to customer needs.
Seek opportunities to build collaborative relationships that best utilize staff, equipment, and dollars.
Seek to provide reliable and timely service and products at a competitive cost.
Strive to create and maintain a safe and healthful campus.
Continually maintain communications with partners to validate their needs.
Continually measure customer satisfaction.

Build a quality campus community: (vistas, views, cleanliness, well maintained, detailed preventive maintenance, energy efficient, reduced deferred maintenance)

Expect integrity, performance, and professionalism from our staff, our customers, and our business partners.
Recognize superior effort and quality results through performance evaluations, identifying values, measuring individual performance towards them, and acknowledging success publicly.
Strive to make the best use of all available resources.
Take pride in the function of facilities and equipment and in the appearance of the campus.
Solicit feedback from those we interact with, so that we can constantly improve.
Avoid false economics.