The Desk Attendant plays a crucial role on the Harre Union staff. The role of the Desk Attendant is to serve on the front lines for customer service in the building, specifically, at the Welcome Desk and the Games Area. The Desk attendant on duty is responsible for the general management of either the Welcome Desk or the Games Area at that time. This includes but is not limited to ticket sales, the rental of union equipment, answering general questions about events and the university, and managing the phone.
As a result of serving as a Desk Attendant, students will be able to:
Approximately 6-10 hours per week including a bi-weekly weekend rotation. Early mornings and late night hours are possible and should be expected.
The desk attendant must hold and maintain a minimum of a 2.25 cumulative GPA
The desk attendant must have completed at least one semester as a full-time student at
Valparaiso University. Two semesters is preferred
Must be in good standing with the University
Ability to work independently with little supervision
Dependable and ability to follow-through with tasks
Possess and display attention to detail in his or her day-to-day work.
Ability and comfortableness with handling day-to-day customer situations
Willingness and interest in working with others
Ability to multi-task
Effective communication skills
Willingness to work and learn
Flexibility and problem solving ability
The desk attendant must have the ability and willingness to work weekdays, evenings, and weekends