The Technology Assistant will provide logistical support to the Harre Union Conference Center and its staff regarding technology needs and equipment. The Technology Assistant will oversee all Audio Visual equipment used throughout the facility; he/she will manage inventory and maintenance of items and organization of technology storage areas. The Technology Assistant will also provide one-on-one consultation to customers in need of specialized A/V and technology requests. Lastly, he/she will assist with student staff training related to technology equipment.
The Technology Assistant will serve as a member of the Leadership Team, assisting with large- scale planning for staff hiring, selection, training and continued development. Additionally, this assistant must hold regular office hours and meet with the Leadership Team on a regular basis, in addition to covering available shifts when necessary.
As a result of serving as the Technology Assistant, students will be able to:
Communication, Leadership, Management, Planning, Technology
This position reports directly to the Assistant Director of the Harre Union.
The coordinator must hold and maintain a minimum of a 2.75 cumulative GPA
The coordinator must hold at least a sophomore class standing at Valparaiso University
The coordinator must have a minimum of one academic year (two semesters) of experience
working as member of the Harre Union student staff in any position, and must have
received strong, positive evaluations by the Assistant Director during his or her time in that position.
Must be in good standing with the University.
Punctual, dependable, professional and adaptable.
Displays quality attention to detail and ability to prioritize and multi-task.
Ability to work independently with little supervision, as well as part of a team with other Union staff.
Effective communication skills, both written and verbal.
Previous experience with basic audio visual equipment; prefer a candidate with experience
programming and using Crestron.
Thorough understanding of the functioning basics behind the operations of the Harre Union,
specifically the reservations process, event management and operations.
CPR and First Aid Certified (Training Provided)
The coordinator must have the ability to work weekdays, evenings and weekends
Manage and maintain all Union audio/visual equipment used throughout the 202,000 square foot conference center.
Create and update accordingly the Union technology inventory list.
Work with Information Technology to purchase needed equipment and keep inventory and stock up to date.
Submit appropriate work order requests for broken technology and process/follow-up on all repairs.
Complete all necessary maintenance, updates, and weekly checks of equipment.
Provide hands-on technology training for Union student staff.
Create and update training materials and tip sheets as part of the Union handbook, training materials and
Update and manage two (2) Union iPads.
Meet with customers who have specialized audio/visual needs for large-scale events in the building.
Attend and communicate information at regularly scheduled staff meetings to provide the best and most up-to- date information and services to staff and customers.
Read the log to keep updated on information and questions that desk attendants, event services, and building managers may have questions about.
Work with the Assistant Director to manage the large scale Informational Resources, such as the union Wiki.
Hold scheduled weekly office hours, accumulating to at least eight hours total per week.
Meet weekly with the Assistant Director and Harre Union Leadership Team.
Cover Building Manager, Event Services shifts as needed/necessary. The manager must be cross trained as a Building Manager and Event Services staff member (Training provided).
Other tasks or duties as assigned by the Assistant Directors or Director of the Harre Union.