Jennifer Easthope, M.S.

Interim Executive Director of Retention and Student Success

Jennifer has been with Valparaiso University since 2012. In August 2020, she began her role as the Interim Executive Director of Retention and Student Success. As interim executive director, Jennifer collaborates closely with administrators, students, faculty, staff, and families to establish, coordinate, and implement retention and student success initiatives at the University. She oversees institutional retention programs, initiatives, and support services, which includes the management of three retention-based committees. In addition to her role in advancing the University’s retention efforts, she plays a critical part in the University’s overall goals for student success by taking the lead on broader issues of persistence and completion.

Jennifer holds a Bachelor of General Studies in Arts and Humanities from Indiana University and a Master of Science in Digital Media from Valparaiso University. Before her current role, she served as an Academic Advisor in the College of Arts and Sciences, Chair of the Council of Academic Advisors, and Instructor of Strategies for Academic Success. Through her personal and professional experiences, Jennifer’s passion has grown for student services and advocacy including retention and persistence.


Tricia Armstrong

Director of the Academic Success Center

As the Director of the Academic Success Center, Tricia is responsible for developing, implementing, and managing a variety of academic support programs and retention initiatives that utilize the talents of about 60 student employees in different peer educator roles.  Tricia also teaches and leads a faculty cohort to deliver Strategies for Academic Success, a transition-to-college academic skills course taken by mostly freshmen in the fall semester.  Tricia is initially from Orlando, Florida and received a Bachelor of Arts in Theatre from the University of South Florida in Tampa. After spending seven years in Chicago, she moved to Valparaiso and began her studies in the Graduate School at Valparaiso University where she achieved a Master of Arts in Liberal Studies (with a concentration in human behavior and society) and a Master of Education in Education and Psychological Foundations.  Before starting the Academic Success Center in August 2009, Tricia was an adjunct faculty member in Valpo’s Freshman Seminar: The Human Experience and served as an academic advisor in the Exploratory Program.  Tricia is a new member of the P.E.O Sisterhood, which promotes educational opportunities for women and assists women in reaching their educational goals.


Tayler N. Dove

Coordinator of the Academic Success Center

Tayler N. Dove began her career as the Coordinator of the Academic Success Center (ASC) in December 2017. She is the lead coordinator for the Peer Tutoring Program and provides assistance in the management of additional academic support services and programs offered through the ASC. Tayler grew up in Ogden Dunes, Indiana, and received her Bachelor of Science in Chemistry and Psychology from Valparaiso University in 2012. As an undergraduate student, Tayler worked as the first student office assistant in the ASC and was one of the first peer tutors during the ASC’s inaugural year in 2009-2010. She then went on to obtain her Master of Arts in Developmental Psychology from Loyola University Chicago in 2015. As a graduate assistant at Loyola University Chicago, Tayler conducted two years of research at the Chicago Children’s Museum where she examined parent-child conversations and how the conversations contribute to the development of children’s STEM knowledge.


Christina Hearne

Director of the Access and Accommodations Resource Center

Christina Hearne is the Director of the Access and Accommodations Resource Center at Valparaiso University. She served as the coordinator for the Access and Accommodations Resource Center for three years prior to being appointed the director in 2019.  Christina is a Valparaiso University graduate who holds a bachelor’s degree in social work. She is currently pursuing a master’s in public affairs with a concentration in non-profit management from Indiana University Northwest. Christina brings previous experience in the field of mental health, advocacy as a court-appointed youth advocate, and has served as direct care staff for disabled adults.

In her role as a director, she is responsible for the intake process for the Access and Accommodations Resource Center.  She reviews students’ documentation and interviews them to determine what accommodation(s) are necessary.  Christina also meets with students throughout the semester and educates faculty and staff on how to support students with their accommodations.


Donelle Henderlong

Coordinator of the Access and Accommodations Resource Center

Donelle Henderlong was born and raised in Valparaiso, Indiana. She received a Bachelor of Arts in English Studies and a Masters of Arts in Student Affairs Administration in Higher Education from Ball State University. Donelle has held various positions in student affairs at Purdue University Northwest, Ball State University, and the University of Tennessee, Knoxville. As Coordinator for the Access and Accommodations Resource Center, Donelle is able to assist in creating an equitable environment for the students, faculty, and staff in the Valpo community while advocating for all types of issues and identities that make up an individual.