Blackboard-Learn
Date: 04/23/18 3:39 PM
Status: up
Who: All
When: 04/23/18, 3:30 PM
Details:

IT staff are cautiously optimistic that the issues we were experiencing relating to SQL databases for multiple IT systems have been resolved. All systems should be available with full functionality.

If you continue to experience any problems, submit an ITicket through the Help Desk so our staff can investigate. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

Blackboard-Learn
Date: 04/23/18 10:48 AM
Status: down
Who: All
When: 04/23/18, 10:15 AM
Details:

IT staff need to make the systems affected by the database issues unavailable for the next several minutes.

We are working to restore full functionality as quickly as possible and appreciate your patience.

Blackboard-Learn
Date: 04/23/18 10:48 AM
Status: intermittent
Who: All
When: 04/23/18, 10:00 AM
Details:

We're experiencing issues with the Kronos system due to some recent changes made to the back end database. IT staff are aware and are trying different methods to restore full service.

Some of the changes we have made have already impacted other services including Blackboard Learn, ImageNow, Titanium, and Sunapsis systems. Those systems may have been temporarily unavailable but should be restored soon, if they haven't already been restored.

If you are experiencing any issues, submit an ITicket through the Help Desk so we can better see the full scope of impact. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

Blackboard-Learn
Date: 03/16/18 4:23 PM
Status: up
Who: All
When: 03/16/18, 4:15 PM
Details:

The Blackboard Learn restart is complete, and testing on our end indicates that the problem has been resolved.

If you're experiencing any issues, submit an ITicket through the Help Desk so our staff can investigate. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

Blackboard-Learn
Date: 03/16/18 3:36 PM
Status: down
Who: All
When: 03/16/18, 3:30 PM
Details:

IT staff will be restarting the Blackboard Learn system at 4 p.m. to resolve issues experienced by faculty earlier this morning attempting to grade student work. The system should be back up by 4:30 p.m.

If you're experiencing other problems or not able to login after 4:30 p.m., submit an ITicket via the Help Desk so our staff can investigate. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

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