Colleague
Date: 08/10/19 9:39 AM
Status: up
Who: All
When: 08/10/19, 9:30 AM
Details:

Colleague, DataVU, and the Informer system(s) are back up and running normally now. All backlogged reports and processes should have been queued and followed through.

If you're continuing to experience problems, submit an ITicket through the Help Desk at https://helpdesk.valpo.edu or email to helpdesk@valpo.edu. Include specific error messages you're seeing and as many other details as possible.

Colleague
Date: 08/10/19 8:41 AM
Status: down
Who: All
When: 08/10/19, 8:30 AM
Details:

IT staff are aware that Colleague, DataVU, Informer, and Informer 2 are currently down and are working to restore service. We don't have an estimated time that service will be back up at this point.

If you're impacted by this problem, submit an ITicket at https://helpdesk.valpo.edu or via email to helpdesk@valpo.edu to report it. Include any error messages you receive.

Colleague
Date: 07/25/19 8:12 AM
Status: up
Who: All
When: 07/25/19, 8:00 AM
Details:

The Colleague system is back up, and all linked systems should be working normally again. Reports scheduled between 7-8 a.m. did not run; IT staff will work with those impacted regarding those reports.

If you're still experiencing problems, contact the Help Desk and submit an ITicket. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

Colleague
Date: 07/25/19 8:03 AM
Status: down
Who: All
When: 07/25/19, 7:30 AM
Details:

IT staff are aware that the Colleague system is currently down. This may have an impact on other systems linked to Colleague, including Informer reports, DataVU, and other systems.

If you're experiencing this problem, submit an ITicket through the Help Desk with as much detail as possible. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

Colleague
Date: 04/17/18 2:20 PM
Status: up
Who: Faculty
Staff
When: 04/17/18, 2:00 PM
Details:

IT staff have resolved the issue with Colleague system lookups and it should be working properly again.

If you're still having issues, first try logging out and back in. If you continue to experience problems, submit an ITicket to the Help Desk so our staff can investigate. https://helpdesk.valpo.edu, helpdesk@valpo.edu, 219.464.5678

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