IT uses a tracking system, called ITicket, to help us manage requests for help. This self-service portal makes it easy for you to submit ITickets, find information on your existing ITickets, and access a host of information in our knowledge base. ITicket is synchronized with your ValpoNet username and password for easy login.

 Login to ITicket


In addition, we have a knowledge base with answers to many common questions, so you can get back to work more quickly – hopefully without needing IT staff intervention.

If you experience difficulties using the ITicket system, please contact us via email to or phone 219.464.5678.

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