RLC Position Description
The Residential Learning Coordinator (RLC) is a professional member of the Student Affairs staff, who actively promotes student learning in the residence halls while enhancing the quality of life for students living on-campus. Reporting to the Assistant Dean for Residential Life, the RLC serves under the general auspices of the Dean of Students Office, which includes Residential Life and Housing, Greek life, New Student Orientation, leadership development and the University judicial system. The RLC is a 12-month position, comprised of a 10-month residence hall appointment and a 2-month summer appointment within the division of Student Affairs.
Departmental Mission Statement
The Office of Residential Life works to provide safe and comfortable living and learning communities. We intentionally design programs, services, and leadership opportunities to foster an environment conducive to achieving academic goals, personal growth, and the development of community.
Minimum qualifications include a Master’s Degree in College Student Personnel, or closely related field, and previous experience in residence life. Preferred qualifications include significant residence life experience.
The responsibilities of the Residential Learning Coordinator (RLC) position include, but are not limited to the following:
Supervision & Advising:
Select, train, supervise, and evaluate student employees.
- Supervise an Assistant Coordinator, 8-13 Resident Assistants and 8 hall desk attendants.
- Provide ongoing guidance, advisement, and individual training/skill development for Resident Assistants.
- Conduct meetings with individual Resident Assistants at least biweekly and staff meetings weekly.
Provide general advising and assistance to individuals and student groups within the residence hall(s).
- Advise students with personal, academic, and vocational concerns.
- Mediate interpersonal and inter-group conflict while promoting skill development in communication and problem solving.
- Advise the resident House Council(s) and Judicial Board(s).
- Coordinate response to personal and environmental crises within the hall(s).
- Manage emergency on-call responsibilities on a rotating basis.
Programming & Community Development:
Plan, coordinate, and implement programs and activities that promote student learning and development.
- Assess the needs and interests of students through formal and informal means (personal contact, surveys, focus groups, etc.).
- Identify and coordinate programs and activities that advance University and departmental goals and objectives relative to student learning.
- Develop collaborative relationships with faculty to increase their presence and involvement in functions and activities within the hall(s).
- Develop manuals, educational materials, and training programs for residence hall students and staff.
Promote student learning and the creation of civil, respectful communities through constructive enforcement of University and residence hall policies.
- In conjunction with student staff, confront and document inappropriate student behavior.
- Encourage students to take responsibility for their actions through judicial hearings and appropriate sanctioning.
- Assist students to manage and mediate conflict through skill development in critical thinking, decision making, and problem solving.
- Teach students positive community values and the relationships between rights, responsibilities, and respect.
Safety & Security:
Provide leadership for safety and security initiatives in the residence hall(s).
- Develop programs and policies that enhance the safety and security of the residence hall environment.
- Supervise front Desk Attendants who perform nighttime security functions.
- Monitor compliance with hall escort, guest, and visitation policies.
Coordinate the general administration and operation of the residence hall(s).
- Maintain accurate and updated information regarding residence hall occupancy.
- Supervise the orderly and efficient opening and closing of the residence hall(s).
- Prepare necessary reports and records regarding work requests, damages, inventories, and billing.
Monitor the physical condition of the residence hall(s) environment.
- Establish and develop positive working relationships with Physical Plant Services and Housekeeping Services to promote a safe, clean, comfortable hall environment.
- Respond to student concerns regarding the condition of individual rooms and common areas and report maintenance or repair needs to appropriate personnel.
- Supervise, maintain, and evaluate special facilities such as computer labs, recreation rooms, television lounges, etc.
- Maintain an accurate inventory of furnishings, keys, and hall equipment.
- Inspect individual rooms upon student check-in and check-out, reporting any damages and/or maintenance needs.
- Coordinate collateral assignments and projects and serve on departmental and University committees
- Perform a collateral assignment of approximately 15 hours a week during the 10-month residence hall appointment (August 1 to May 31). Collateral assignments include, but are not limited to the areas of housing operations; residence life administration, assessment and publications; New Student Orientation and student leadership; staff recruitment and training; multicultural and international student programs; and Greek life.
- Perform a 2-month summer assignment from June 1 to July 31. The summer assignment may be within Residential Life or another department within the division of Student Affairs.
- Coordinate/assist with activities such as staff selection and training; extended new student orientation programs; room selection; and residence hall governance.
- May serve on various standing and ad hoc committees and task forces.
Other Duties as Assigned
Remuneration and Benefits
The Residential Learning Coordinator position includes a competitive salary, furnished 2-bedroom apartment including washer/dryer, basic cable TV, high speed internet access, local phone service, a meal plan during the academic year, and private parking space(s). Other benefits include funding for professional development and the standard University benefits package which includes health, dental, vision and retirement plans.
The collateral experience at Valpo truly makes the RLC position unique and provides RLCs with the opportunity to explore and develop professionally in areas of interest outside of their hall responsibilities. RLCs at Valpo spend on average 10-20 hours per week on their designated collateral assignment. Collateral opportunities at Valpo allow RLCs the opportunity to specialize in a particular area of residential life or provide them the opportunity to gain experience in and explore different functional areas such as: First Year Programs, Student Activities, Judicial Affairs, or Fraternity and Sorority Life.
At the beginning of each academic year collaterals and buildings are preferenced by both new and returning staff. Some collateral experiences are tied to certain areas and buildings while others are more flexible. After the RLCs preferences are collected the Assistant Deans gather to discuss and decide collateral and building placement for the academic year. The next few pages outline collaterals available for the 2017-2018 academic year.
Collateral Learning Outcomes
- The RLC will develop adviser skill sets as it relates to Sorority and Fraternity student groups.
- The RLC will develop an understanding of Sorority and Fraternity leadership needs.
- The RLC will learn about the Formal Recruitment process.
- The RLC will be able to co-coordinate and develop the Greek awards recognition program.
- The RLC will be able to co-facilitate a campus-wide leadership class.
- The RLC will able to develop and implement a leadership series for all students in leadership positions throughout campus.
- The RLC will be able to assist with the development and implementation of a new student orientation program (Summer, Fall and January).
- The RLC will understand and participate in the administration of a new student orientation program.
- The RLC will develop an understanding of first year program evaluations.
- The RLC will assist in the selection process for Orientation Assistant staff.
- The RLC will develop an understanding and assist with day to day Housing Operations processes.
- The RLC will be able to assist in the updating and creation of processes, procedures, and tracking systems.
- The RLC will increase ability to understand and utilize Adirondack’s The Housing Director and Datatel.
- The RLC will understand how to coordinate Break Housing (Thanksgiving, Winter, Spring).
- The RLC will assist the Assistant Dean of Students for Residential Life with the development and implementation of Living-Learning communities.
- The RLC will assist with the operational and programmatic endeavors of current Living-Learning communities in conjunction with the Assistant Director of Residential Life & Residential Learning Coordinators of the respective areas.
- The RLC will learn how to research best practices associated with Judicial Boards.
- The RLC will be able to develop and implement a campus wide Judicial Board training program for both students and RLC advisors.
- The RLC will learn how to best review and assess the severity of cases for campus judicial board assignment.
- RLC will learn how to coordinate the scheduling and assignment of cases to the appropriate board for hearings across campus.
- The RLC will learn how to work with RA and RLC staff in coordinating incident report review and revision.
- The RLC will be able to gain experiences in Student Union and Activities programs.
- The RLC will be able to assist coordinating volunteer opportunities.
- The RLC will be able to assist advising a Union Programming Board.
- The RLC will learn how to research best practices associated with student staff selection.
- The RLC will learn how to implement a process for selecting student staff.
- The RLC will develop an understanding of the process associated with the placement of student staff.
- The RLC will be able to develop a marketing plan for student staff selection.
- The RLC will have an understanding of technology to best facilitate a student staff selection process.
- The RLC will learn how to research, review and implement best practices associated with training process.
- The RLC will develop an understanding of how to assess student staff needs.
- The RLC will be able to develop and implement a comprehensive training program to meet student staff needs.
- The RLC will be able to develop relationships with university partners to provide support for the training programs.