Harre Union

Frequently Asked Bookstore Questions

  • No, the bookstore is independently managed so jobs are not work study. You can apply to work at the Bookstore via follett.com/careers.
  • Single term is for one semester of the given subject.  The multi-term would be if the student is moving on to the next level of the given subject. An example would be Calculus I, II and III, or Chemistry 121 and Chemistry 122.
  • In store, you present your student ID at check out.  On the bookstore website, at time of check out choose “The One Card” as your tender option, and type in your student ID number on the front of your ID card (beneath your photo.)
  • Prices are matched against Amazon or Barnes and Noble, and price match must be transacted in the store.
  • Excludes peer to peer marketplaces, Amazon Warehouse Deals, Deals of the Day, Lightning Deals, “Amazon Deals” , aggregator sites, digital books and publisher direct prices.
  • Online sites must be located in the US.
  • The book must be in stock with us and the site we are matching against. Rentals must be for the same rental period.
  • The lower price must be matched against the exact ISBN.
  • Price adjustments provided at time of purchase: Ad must be dated no more that 7 days prior to the purchase, screenshot on ad, printed copy of ad, hard copy ad, screenshot on mobile device.
  • Purchase and price adjustments given in the form of a Bookstore gift card.
  • Maximum of $100 per item, $1000 per customer.
  • This means that the book is neither in stock nor on order at the Bookstore. If more than 2 weeks prior to a term starting, check the website closer to the beginning of the term. If less than 2 weeks prior to the semester, call the bookstore.
  • You will receive anywhere from 0-50% of what you paid for you textbooks at the Bookstore.  The value is based on in-store need and marketplace demand.  The best time to sell your books is during finals week, but you can sell your textbooks back at any time.

You must present your VU Student ID when you come to sell your books.

  • Not every book is rentable.  Rental titles are determined based on marketplace demand.  Also, consumable materials such as lab packs and workbooks and loose leaf books are not rentable.  Packages are also normally not rentable.
  • Some access codes are available by themselves, but publishers may at times make access codes unavailable for purchase without the accompanying book.
  • There are many people that must get paid from the sale of a textbook including the publisher’s income, the publishers paper, ink and printing costs, the author’s income, publisher’s expenses, publisher’s marketing costs, bookstore employee’s salaries, freight expense, College store operations, and College store income.  There is also a much lower demand for college textbooks than mass market texts (how many people buy an accounting 205 textbook vs. how many people buy Harry Potter books, for example), so the cost associated with manufacturing a college textbook divided by a smaller pool of customers causes the end cost to be higher.
  • No, we can only extend a rental for an additional term.
  • If you rented a textbook and it has become lost/damaged/stolen, you will need to convert your rental to a purchase (pay the difference between what it cost to rent vs. buy.)
  • The credit card you have on file when you created your rental account will be charged.  You will be charged the difference between the rental fee you paid and the cost to buy the book, and a processing fee, which covers the costs associated with replacing the textbook.
  • Are there more items available online than are reflected in the store or visa versa?