Contact Student Financial Services
Office Hours: Monday through Friday 8 A.M. to 5 P.M. (CST)
Want to visit us in person?
Our office hours are Monday through Friday 8 A.M. to 5 P.M. (CST) and we’re located in the Phyllis & Richard Duesenberg Welcome Center.
Our office hours are Monday through Friday 8 A.M. to 5 P.M. (CST) and we’re location in the Phyllis & Richard Duesenberg Welcome Center.
If you are an admitted or current student, you can book a financial aid appointment here. This allows for you to choose a zoom, google chat, phone call or in-person meeting. You can also schedule an in-person meeting to assist with filing the FAFSA. All meetings are during regular business hours.
If you are a prospective student, please work with Admissions regarding any questions you may have. You can also schedule your campus visit here.
Have Billing Questions?
Our Office of Student Accounts hours are Monday through Friday 8 A.M. to 5 P.M. (CST) and are located in Kretzmann Hall.
Office of Financial Aid
No appointments necessary. If you are not able to visit our office between 8 a.m. and 5 p.m. on a weekday you may call us at 219.464.5015. Most questions and concerns can be addressed in a phone conversation with one of our staff if you are able to call between these hours.
- After hours, our number has a voice mail option to allow you to leave a message at any time day or night. Follow the voice mail prompt and press 1 to leave a message with your student ID and the best phone number and time you can be reached, or;
- Send an email to if you have more detailed questions and receive a reply within 24 hours, excluding weekend, or;
- Fax us at 219.464.5012, and;
- If needed, it may also be possible to arrange an appointment for after hours, given some advance notice. You should email the Office of Financial Aid with your request and provide a brief statement about your concerns and/or questions. A response will be sent within 24 hours about the possibility of an appointment.
- Send mail to Valparaiso University, Office of Financial Aid, 1620 Chapel Drive, Valparaiso, IN 46383
- Karen Klimczyk, Director of Financial Aid
- Marilyn Simpson, Associate Director for Compliance and Special Programs
- Lindsey Mooneyhan, Associate Director of Financial Aid
- Casey Lowenthal, Financial Aid Counselor
- Malik Reese, Financial Aid Counselor
- Megan Goff, Financial Aid Counselor
- Nancy Cross, Enrollment Operations Coordinator
- Beth Brown, Enrollment Operations Specialist
- Regina Portugal, Enrollment Operations Specialist
Office of Student Accounts
Office Hours: Monday through Friday 8 A.M. to 5 P.M. (CST)
Office Location: Kretzmann Hall, Main Floor
No appointments necessary. If you are not able to visit our office between 8 a.m. and 5 p.m. on a weekday you may call our office at 219.464.5101. Most questions and concerns can be addressed in a phone conversation with one of our staff if you are able to call between these hours.
You may also contact us by:
Send mail to: Valparaiso University, Office of Student Accounts, 1700 Chapel Drive, Valparaiso, IN 46383
Send an email to if you have more detailed questions or;
Fax us at 219.464.6716
- Denise Aponte, Director of Student Accounts
- Danielle Schissler, Coordinator of Student Accounts
Valparaiso University Code of Conduct
In order to comply with Part G, Section 493 (e) of the Higher Education Opportunity Act (HEOA), Valparaiso University has drafted the following Code of Conduct to be adhered to by its officers, employees, and agents who have any responsibilities in the area of education loans.
Valparaiso University shall not enter into any revenue-sharing arrangement with any lender.
Employees in the Valparaiso University Office of Financial Aid as well as any other employees with education loan responsibilities shall not accept from any lender or affiliate of any lender any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.
The Valparaiso University Office of Financial Aid shall not refuse to certify, or delay certification of, any loan based on the borrower’s selection of a particular lender.
Valparaiso University shall not request or accept from any lender any offer of funds to be used for private education loans (as defined in section 140 of the Truth in Lending Act), including funds for an opportunity loan pool, in exchange for a promise of providing the lender with a specified loan volume or a preferred lender arrangement.
Valparaiso University shall not request or accept from any lender any assistance with call center staffing or financial aid office staffing.
Employees in the Valparaiso University Office of Financial Aid as well as any other employees with education loan responsibilities who may be asked to serve on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors shall be prohibited from receiving anything of value from the previously listed outside entities except that the employee may be reimbursed for reasonable expenses incurred in serving on such advisory board, commission or group.