If a credit exists on a student account after all financial aid credits have been applied, the student may request a refund using the Student Refund Request form. Requests will be processed by the Student Accounts Office located on the first floor of Kretzmann Hall.
You can submit the Student Refund Request form two ways:
- In person. Look for the form available in the Student Accounts Office, or
- Online. The online form is available here.
NOTE: A Student Refund Request form must be submitted for each refund issued.
Initial refunds for the fall term are available to students approximately two weeks after classes begin. After all initial refunds are processed, subsequent refunds will be available each week typically on Tuesdays and Fridays. Please contact Student Accounts at email@example.com or at 219.464.5101 with any questions.
Direct Depositing Your Refund – For Students Only
Effective April 6, 2020, all student account refunds will be processed by Nelnet. Refunds are direct deposited to a US bank you designate in the Student Account Center.
Parent Plus Loans Refunds
If you are requesting a refund for a Parent Plus Loan, the Student Financial Services Office is required to follow the instructions stated on the Federal Direct Parent Plus Loan Instruction Form.